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Non face-to-face (virtual) clinics: examples and resources

We're compiling and sharing a range of resources, approaches and technologies adopted by our partners to deliver non face-to-face clinics.

In addition to our guide to setting up a non face-to-face clinic, there are a number of guides targeted at setting up this model of care in specific clinical areas and practices, which provide invaluable, speciality-driven insights.

View the UCLPartners How-to guide for non face-to-face clinics

We’re bringing together these clinical guides and useful resources, from international sources, together in one place as an impartial, easy-reference resource library to use alongside our guide.

This is a developing resource. If you know of additional resources which would benefit clinicians when engaging in non-face to face consultations, please forward to us at so that we can include them for the benefit of all.

Communication templates

The following templates suggest approaches for communicating with patients before and during non face-to-face appointments.

Communications for patients

Communications: healthcare professional to healthcare professional

  • Pando: clinical messaging platform that is approved by NHS Digital and listed in the NHS Apps Library
  • Careflow Connect: facilitates team-based care coordination through a secure, integrated, networking platform.
  • Nervecentre: previously part of the NHS Innovation Accelerator Programme, this mobile clinical photography solution helps to recognise patient deterioration, escalate care and improve patient flow.
Library of guides and toolkits by clinical area

NHS resources

Mental Health


Primary Care Specific

Secondary Care Specific

Ophthalmology, Dental and Physiotherapy

General Resources

Virtual consultations – a GP’s view

Watch our interview with Dr Mo Ogunrinde sharing her experience of delivering virtual consultations during the pandemic.