Skip to content
This website uses cookies to help us understand the way visitors use our website. We can't identify you with them and we don't share the data with anyone else. If you click Reject we will set a single cookie to remember your preference. Find out more in our privacy policy.

How to guide for non face-to-face clinics

Our how-to guide provides a comprehensive guide to setting up non-face-to-face clinics.

Non face-to-face clinics (also known as virtual clinics) can help reduce unnecessary outpatient visits, saving time and money for patients and the health service. The NHS aims to avoid up to a third of the number of face-to-face outpatient visits over five years, removing the need for up to 30 million outpatient appointments each year.

Our how-to guide, developed by UCLPartners in collaboration with NHS clinicians, managers and patients, provides a comprehensive guide to setting up non-face-to-face clinics, including how to develop a project plan and business case.

It is free to use, delivered through both text and videos, and can be accessed through our website.

Non face-to-face clinics can be delivered through two models:

  • Synchronous: where patients and clinicians interact in real time, for example by webcam or phone.
  • Asynchronous: where patients and clinicians interact at different times, for example secondary care specialists make decisions about a patient’s management based on data gathered in primary care.

Find out more

Visit the how to guide for non face-to-face clinics.

The guide was developed in collaboration with Health Education England