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Care home resources

We are supporting care homes that are facing a particularly challenging time during the COVID-19 pandemic. Here we are signposting to helpful resources that can be used by care home staff to assess patient deterioration and work safely.

We’re bringing together guides and useful resources, from a range of trusted sources, in one place, as an easy-access resource library that can be used by staff working in care homes.

Assessing deterioration

Significant Care

Significant Care is a free paper based tool designed to help carers spot the early signs of deterioration in the health of those they care for and to make good decisions about what to do to help. Here you can find downloads of the tool:

If you have had a chance to review and /or use the resource, we would be very pleased to hear your feedback and appreciate your time in filling in a short survey

Watch Geraldine Rodgers, Significant Care Lead, describe the benefits of this tool and how to use it.

Is my resident well?

This NHS guide for care home staff and carers provides guidance on recognising when a resident is becoming unwell.

Watch this series of videos from Hammersmith and Fulham GP Federation, which walks through the resources.

The “Is my resident well” booklet was produced by the North West London Collaboration of Clinical Commissioning Groups (CCGs) with the North West London health and care partnership with associated training materials. The associated (copyrighted) training materials were produced by Dr Asha Katwa for the double HSJ Value Award winning Harrow Planning And Caring Together project (HEE North London funded Partnership in Innovative Education Project) co-designed with St Luke’s Hospice.

Working safely

This guide for care homes, produced by Public Health England, shows how to put on and take off Personal Protective Equipment (PPE) safely.

Supporting relatives

North London Partners and UCLPartners developed a FAQ leaflet to answer some of the common questions relatives have about family members in a care home during the COVID-19 pandemic.

This FAQ leaflet was produced with some of our local care homes and relatives, quality leads, GPs and the Relatives and Residents Association.

We encourage care homes to add it to their websites, send it out to relatives via email and to use it to help facilitate some of the discussions with families if helpful.

If you have had a chance to review and /or use the resource, we would be very pleased to hear your feedback and appreciate your time in filling in a short survey. 

  • Staff can give feedback here.
  • Relatives can give feedback here.
London care home resources

London care home resource pack (May 2020)

This resource pack has been designed for London care homes and aims to compliment local guidance that has been issued. Download the pack here.

NHS 111 Starlines

In London, care home staff concerned about a resident who may have COVID-19 symptoms are being asked to call NHS 111 Star* 6 for faster access to urgent senior clinical advice if they cannot get through to the resident’s own GP. This poster gives information on how to access NHS 111 Starlines.