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UCLPartners secure 500 Chromebooks from Google for care homes

19 October 2020
UCLPartners, together with Google, will be making 500 Chromebooks available to care homes in London.

The devices will be distributed across North East London care homes to help share care plans and allow video calls with GPs and families.

The Chromebooks will help to increase the completion rate of digital records that share advance care plans documenting care home residents’ wishes across NHS services. The preferred method is completing a Coordinate My Care record that enables an individual’s preferences about urgent care and at the end of their life to be systematically recorded and acted upon when needed. Coordinate My Care offers a digital, integrated approach and has been widely taken up across London with an online platform that speaks to London Ambulance Service, NHS organisations, GPs and the care home to ensure the plan is adhered to. However, limited computer access in care homes has been a common barrier in completing these records.

During the pandemic UCLPartners have been supporting STPs, care homes and GPs to create urgent care plans with patients in care homes and their families using Coordinate My Care.

In addition to enabling records to be updated more efficiently, the tablet will also  enable residents and their families to make video calls.

UCLPartners will work with NEL STP to ensure that the tablets are adopted effectively.

Professor Mike Roberts, UCLPartners Managing Director, said: “Delivering improvements in patient safety and quality has been one of our key areas of focus in response to COVID-19. We know that care homes have limited access to technology, which can make it difficult to complete and share care plans which provide vital information about residents for healthcare providers. 

“Thanks to this generous donation by Google, these Chromebooks will help to record and share care plans more easily, and we are now focussing on providing the support needed to embed their use effectively and efficiently.”

Jane Milligan, Accountable Officer for the NELCA (North East London Commissioning Alliance) said: ‘The donation of these Chromebooks will enable care homes to implement the use of digital tools to improve care planning across partner organisations in NEL. Accuracy and timeliness is critical to protecting patients’.

More information

This is part of a wider programme of work by UCLPartners to support care homes during the pandemic – find out more about our response.

Find out more about Coordinate My Care.