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The Proactive Care Frameworks

We have developed a series of proactive care frameworks to restore routine care by prioritising patients at highest risk of deterioration, with pathways that mobilise the wider workforce and digital/tech, to optimise remote care and self-care, releasing clinician capacity and helping manage workload in practices.

The frameworks focus on atrial fibrillation, high blood pressure, high cholesterol, type 2 diabetes, COPD, heart failure, and serious mental illness.

The key elements of the frameworks are:

  1. Comprehensive search tools to risk stratify patients – built for EMIS and SystmOne.
  2. Pathways that prioritise patients for follow up, support remote delivery of care, and identify what elements of long-term condition care can be delivered by staff such as Health Care Assistants and link workers.
  3. Scripts and protocols to guide Health Care Assistants and others in their consultations.
  4. Training for staff to deliver education, self-management support and brief interventions. Training includes health coaching and motivational interviewing.
  5. Digital and other resources that support remote management and self-management.

Download the UCLPartners Proactive Care Frameworks

To note: These resources are in the process of being updated to align with the latest national guidance.

Resources

UCLPartners Proactive Care Frameworks

Stage 1

Engagement and mobilisation

Stage 1: Engagement and mobilisation
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