26 April 2018

UCLPartners launch pilot of staff engagement and quality improvement platform

UCLPartners is delighted to announce four organisations from the region will be piloting ImproveWell, a digital platform for staff engagement and quality improvement.

Three hospital trusts and a clinical commissioning group – Barts Health NHS Trust; Castle Point and Rochford and Southend CCGs; North East London NHS Foundation Trust; and Royal Free London NHS Foundation Trust – will take part in a 12-week pilot of the platform to trial increasing staff engagement, generating quality improvement ideas and democratising change across their organisations.

ImproveWell, part of the DigitalHealth.London Accelerator, uses a smartphone app and intelligent dashboard to enable frontline healthcare staff to make improvement suggestions for their workplace, which are reviewed and responded to by the organisation’s leadership team in real time. Through the platform, staff are kept updated on the progress of their improvement ideas via monthly reports which are downloaded directly to their smartphone.

Based on the outcomes of the 12-week pilot scheme, two of the four organisations will be awarded with a fully-funded one-year license for ImproveWell.

Lara Mott, CEO of ImproveWell said: “We’re thrilled to be working with UCLPartners and DigitalHealth.London to spread the use of ImproveWell within the NHS. Quality Improvement is vital to enable healthcare staff and services to develop and grow. We hope that this pilot will demonstrate the usefulness of ImproveWell for supporting a culture of improvement”

Kate Hall, Director of Quality and Capability for UCLPartners said: “We’re excited to give our partners this opportunity to try a new tool for supporting improvement culture in healthcare. We will be working closely with the four pilot teams and are excited to see the potential benefits for staff engagement and experience, as well as organisational improvement.”