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Doing Things Differently: The Future of Care

27 July 2021, 12pm-1pm | Online
Our next Doing Things Differently webinar will focus on the future of care.

About this event

A Healthy Living – better care for staff service users

Recipients of publicly funded care are sicker and more complex than ever, but care hasn’t changed. There is a growing gap between the job care staff are asked to do and the one they really do. Care staff need better pay and to be trained and supported to do better work.

We ask ever more of health and too little of care, but there is a better way. We should support care staff to develop clinical skills and work as partners with health colleagues, and we should open up new career routes into nursing and AHP roles. That way we can save the NHS time, invest in care staff and their neighbourhoods, and help care become a platform for preventative health.

Coinciding with the launch of a new publication from Care City, our next Doing Things Differently webinar will focus on the future of care. With our panel we’ll discuss what the opportunities are to transform our care sector, learning from case studies, examples of integrated health and care services, and the potential for digital advances.

Joining the panel will be:

  • John Craig, Chief Executive, Care City
  • John Bryant, Head of Integration and Development, Torbay & South Devon NHS Foundation Trust
  • Sir David Behan, Chief Exec of the CQC from 2012-2018
  • Katherine Ward, Managing Director,
  • Rachel Bell, Senior Product Marketing Manager, Satalia


The webinar will be a panel discussion with an opportunity for open questions from attendees at the end. If you have any questions you would like to submit ahead of the session, please include them when you register.

The session will be held on MS Teams and you will require a link to join. This will be circulated to all registered participants at least 24 hours before the event starts, so please ensure you include a valid email address that you have access to on the day.

Who should attend?

This webinar is open to anyone working in health and social care who is interested in developing care as a platform for preventive health and developing the roles within care to provide meaningful pathways into nursing, physiotherapy or social work.

About the series

Doing Things Differently is a series of virtual sessions hosted by UCLPartners looking at how the experience of managing the COVID-19 pandemic can be used to deliver care differently in future. The emerging nature of the crisis required teams and organisations to adopt an agile approach and change the way they worked, which has resulted in episodes of excellence that we can all learn from. Each session will have a different topic focus and/or setting, but the lessons will have broad interest and applicability.

Sign up for this event