The UCLPartners Human Factors Programme

The Human Factors programme provides the opportunity for up to five organisations within the UCLPartners region to develop in-house human factors expertise.

Participants will gain knowledge of human factors and team-working with the aim to support further training in their own organisations and, for some, to become part of the UCLPartners Human Factors Faculty. The ultimate objective is to improve outcomes for patients, to ensure that ‘Safe by Design’ becomes every day practice.

The challenge

Research across sectors shows that the cause of most accidents can be attributed to a breakdown in human interaction.  The Health and Safety Executive describes human factors as environmental, organisational and job factors, and human and individual characteristics, which influence behaviour at work in a way which can affect health and safety.

The realisation that human factors play a crucial part in patient safety outcomes is rapidly becoming apparent amongst health care professionals around the world.  Supporting organisations to understand the importance of behaviour and effective team working is vital to maintain and improve high levels of patient safety.

Programme content

Over the ten-month programme participants will:

  • Attend a week-long training course
  • Take part in workshops
  • Have four site visits which will also include 1:1 coaching
  • Develop as a network of like-minded people to build a community
  • Access wider communities of improvements, such as the UCLPartners Improvement Network and Q

Organisations will benefit not only from the development of their participants, but will also build in-house capability for human factors.  This will give organisations better access to great ideas, other opportunities and talent from across the system, which can then be harnessed and deployed for wider benefit.

The participants 

The participating partner organisations include:

  • Essex Hospitals (Basildon and Thurrock Hospitals NHS Foundation Trust, Mid Essex Hospital Services NHS Trust and Southend University Hospital NHS Foundation Trust)
  • London Ambulance Service
  • North Middlesex University Hospital NHS Trust
  • University College London Hospitals NHS Foundation Trust

Read more about the participants here.

More information

The UCLPartners Human Factors Programme is led by Kate Hall, in partnership with MedLed.  For further information, please email