Training and development

UCLPartners provides training to support individuals to increase their understanding and to develop capability to lead and deliver improvement work.

UCLPartners has been training clinical and non-clinical professionals since 2014. In that time, we have trained over 700 people in quality improvement, measurement for improvement and human factors and behavioural change.

Training sessions are designed to empower individuals and organisations to work collaboratively to improve patient outcomes. We do this by supporting staff within the partnership to increase their improvement capability with basic skills and knowledge of quality improvement.

As well as our set course list, we also run bespoke training and development for organisations. If you are interested in arranging a bespoke course, get in touch here.

Courses

The UCLPartners Human Factors Programme

The Human Factors programme provides the opportunity for up to five organisations within the UCLPartners region to develop in-house human factors expertise.

Participants will gain knowledge of human factors and team-working with the aim to support further training in their own organisations and, for some, to become part of the UCLPartners Human Factors Faculty. The ultimate objective is to improve outcomes for patients, to ensure that ‘Safe by Design’ becomes every day practice

For more information about the programme please click here. Please note applications for this year have now closed.

Foundation training

  • Introduction to Quality Improvement

This one-day session provides attendees with the fundamental skills and knowledge needed to participate in QI initiatives using a systematic approach.

Based on the Institute for Healthcare Improvement’s Model for Improvement, this course is an exciting opportunity to learn the key methodology of quality improvement and how to get started with running improvement projects.

What does the course cover?

You will learn how to:

  • Describe the Model for Improvement and Plan, Do, Study, Act cycles
  • Identify aims using driver diagrams
  • Understand the specifics of measuring for improvement
  • Understand how to plan and carry out tests of change

Who is this course for?

The course is designed for anyone working in health and care organisations such as clinicians, allied health professionals, nurses, managers or administrators, within the UCLPartners region.

If your organisation is not part of UCLPartners’ region, please get in touch!

How do I sign up?

To register for this course, visit Eventbrite, or contact the UCLPartners team on QI@uclpartners.com

  • Human Factors Training for Healthcare Professionals 

This one-day session provides attendees with an understanding of how internal and external conditions affect our ability to provide high quality care by increasing awareness the human factors play in maintaining a safer practice.

What are Human Factors? 

Human Factors encompass all factors that can influence people and their behaviour. In a work context, human factors are the environmental, organisational and occupational factors, as well as individual characteristics, which influence behaviour at work.

Why attend?

This course will help you and your team understand the crucial part that human factors play in team and individual performance of tasks and is key to a safer healthcare.

What does the course cover?

Following this session, you will:

  •  Understand how and why errors are made and how to avoid them
  •  Be able to recognise early signs of error and identify risks in advance
  •  Be able to communicate more effectively under pressure
  •  Have the knowledge to contribute to your organisation’s proactive safety culture
  •  Understand whether interventions can make it easier for you to provide the best quality of care.

Who is this course for?

The course is designed for anyone working in health and care organisations such as clinicians, allied health professionals, nurses, managers or administrators, within the UCLPartners region.

If your organisation is not part of UCLPartners’ region, please get in touch.

How do I sign up?

To register for this course, visit Eventbrite, or contact the UCLPartners team on QI@uclpartners.com

Intermediate training

  • Measurement for Improvement – Intermediate Quality Improvement Skills

When it comes to improving quality, and applying quality improvement methodologies, measurement is often perceived as a challenge. However, it can be more straight forward and less time intensive than expected.

UCLPartners has developed this one-day course to help people running improvement projects to equip themselves with the skills and knowledge to successfully measure and evaluate improvement.

What does the course cover?

Based on the Institute for Healthcare Improvement’s methodologies, this course will enable you to:

  • Develop meaningful aims
  • Choose and define appropriate measures
  • Map processes
  • Understand and complete driver diagrams
  • Plan and execute your data collection
  • Work with Pareto, Bar, Run and Statistical Control charts
  • Understand, identify and evaluate data variation
  • Analyse numerical and qualitative data
  • Design reports and story boards
  • Maximise the use of resources and networks

The course takes a practical and interactive approach to measurement, and participants will have the opportunity to work through a real-life project that they are currently working on.

Who is this course for?

The course is designed for people working in health and care organisations such as clinicians, allied health professionals, nurses, managers or administrators, who have previous experience of quality improvement work or quality improvement training.

Are there any prerequisites?

Participants are expected to be familiar with improvement methodologies, and have a practical understanding of techniques, such as PDSA cycles.

There will be some preparation work ahead of the session to enable you to make the most of the training. This will include:

  • Identifying an improvement project
  • Preparing a short summary of the improvement project
  • Considering measures and measurement challenges relevant to your improvement project
  • Agreeing to discuss your improvement project with the group throughout the day.

How do I sign up?

To register for this course, visit Eventbrite, or contact the UCLPartners team on QI@uclpartners.com

  • QI Clinics

If you require additional support with your QI project or have any specific queries, then these sessions are for you. These one-on-one sessions will provide specific guidance on your QI project.

How do I sign up?

To register for this course, visit Eventbrite, or contact the UCLPartners team on QI@uclpartners.com

  • Free Access to the IHI Open School Quality and Safety certificate

  • Interested in quality improvement and patient safety? Looking for a way to formalise some of your knowledge and experience and develop your skills? Why not complete the IHI Open School Quality and Safety certificate?

    This online course, created by the IHI, will give you foundation-level knowledge in a range of topics related to improving the quality of healthcare, including: Improvement capability, patient safety, person-centred care and leadership.

    The course takes around 28 hours to complete, and can be done at your own pace on a computer, or even on your mobile phone. It uses evidence-based methods, case studies and videos to support your learning. On completion of the course, you are provided with a certificate formally recognising your participation in the programme. Find out more about the certificate here.

    UCLPartners is excited to be offering access to this resource (worth £250) for free to NHS staff in the UCLPartners region. There are a limited number of licences available, so sign up soon to avoid disappointment.

    How do I sign up?
    To get your licence, please email nikki.glover@uclpartners.com with a brief description of why you are interested in taking this course, along with how this course is linked to your current role. A £50 deposit is required to take part in the course, which will be refunded on completion of the certificate before 28 February 2019.

    What is the IHI?
    The Institute for Healthcare Improvement (IHI) is a leading innovator of health care improvement worldwide. You can find out more about the IHI here.

    Coming soon

    Intermediate training:

    • Model for Improvement in Practice (6-month course)

    The aim of this training programme is to equip individuals and teams with the knowledge and skills needed to develop and deliver a QI initiative within their organisation. Throughout the 6 months, each team will receive training in the fundamentals of quality improvement, alongside continuous support to deliver their QI project.

    How do I sign up?

    This course is coming soon. Register your interest with QI@uclpartners.com