These materials and resources are designed to help primary care teams deliver personalised education, self-management and behaviour change for patients. The resources include:
- Proactive Care Consultations Guide
- Training and education materials
Proactive Care Consultations
The following guide has been designed to support the wider primary care team (e.g. Additional Roles Reimbursement Scheme [ARRS] staff such as care coordinators and health and wellbeing coaches) to deliver holistic Proactive Care Consultations as part of UCLPartners Proactive Care Frameworks:
Proactive Care Consultations Guide
The guide covers four cardiovascular disease conditions (hypertension, AF, type 2 diabetes, raised cholesterol), however the communication skills and behaviour change strategies within the guide can be utilised in consultations for other long-term conditions.
Training and education
We offer a variety of education and training, including:
- Communications training to enable delivery of the protocols utilising motivational interviewing and health coaching techniques.
- Best practice in virtual consultations – practical training and support to deliver high quality remote consultations. This training has been developed in partnership with the Royal Free NHS Foundation Trust. Details of training dates and how to book onto these sessions will be available soon.
- Condition-specific training that our clinical team has developed. We are working with local Training Hubs to provide training on each of the conditions covered by the frameworks.
- Practical training links and digital resources covering for example, how to use a blood pressure machine.
Download suggested training and education support for delivery of the frameworks.
Communication training films and supporting self-management workshops
We have created a series of three communication skills, 10-minute, training films. These films are designed for Healthcare Assistants or those in similar roles, and focus on using health coaching and motivational interviewing techniques when having conversations with patients. The films share examples of conversations with patients who have high blood pressure, COPD and Type 2 Diabetes.
We have also been working with Care City to deliver workshops on approaches for supporting self-management for patients living with low-risk long-term conditions. Recordings of these workshops are now available.
We recommend you participate in the training films and workshops to develop your confidence in supporting self-management, and strengthen your communication skills.
To access links to our communication skills training films and the workshops, please complete the form below.
Please contact primarycare@uclpartners.com for more information and to join one of these courses.