Sophie Bulmer reflects on her learning from our recent event focusing on Joy in Work.
What matters to you? This is a question that those of us in the health improvement world have become used to asking our patients and service users and their families. It has helped us to focus how we organise and deliver care so that it is built around the needs and wants of those accessing it, rather than those of the system providing it.
But how often do we stop to ask ourselves, what matters to me? Recent years have seen increases in NHS staff reporting burnout, higher levels of staff turnover and a sickness rate that is 46% higher than in other sectors. Joy in Work is gaining traction as an approach to tackling some of these issues and in the Five Year Forward View, Simon Stevens states that “NHS staff have some of the most critical but demanding jobs in the country. Creating healthy and supportive workplaces is no longer a nice thing to have, it’s a must do for employers”.