UCLPartners supports individuals, partner organisations and health economies in creating and embedding a culture of improvement in a range of ways, including Board-level support, leading patient safety focused programmes and increasing the capability of staff to lead and deliver improvement.
Highlights from 2016/17 include:
- Over 400 people received training in quality improvement and human factors
- Over 200 people participated in improvement collaboratives for sepsis and acute kidney injury
- 90 general practices across East London began working in improvement collaboratives to improve patient care for conditions such as diabetes, atrial fibrillation and hypertension
- 1,457 staff across primary and secondary care signed up to Life QI to manage their improvement projects.
One highly successful approach is the UCLPartners Improvement Fellows Programme, which aims to build improvement skills and capability, and creates a network of enthusiastic and motivated people to drive improvement in their organisations and professional communities.
Over the 12-month programme, the Fellows take part in workshops – including masterclasses on improvement, human factors and leadership – they have the opportunity to reflect and explore their ideas, challenges and priorities with faculty and colleagues. The programme enables the Fellows to build a network of like-minded people who can turn to each other for inspiration, support and expertise that go beyond their current local and professional networks and will endure over time.
To support capability-building, the Fellows use learning resources including a free subscription to the Institute of Healthcare Improvement’s Open School, they also have access to wider communities of improvers, such as the Q Initiative – an initiative connecting people with improvement expertise across the UK, led by the Health Foundation and supported and co-funded by NHS Improvement.