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Gabriella Massa

Senior Improvement Coach

Gabriella leads the QI training and development opportunities to our partners, including: Introduction to Quality Improvement and Measurement for Improvement training, as well as QI coaching sessions and bespoke training programmes for organisations that are looking for a higher level of QI development.

Gabriella maintains open information flows across the team, stakeholder groups and training attendees to ensure UCLPartners is collaborating effectively and optimising on opportunities.

She also supports the development of Improvement Advisors and Facilitators in their training and coaching skills.

Gabriella joined UCLPartners in 2018 as Improvement Advisor. Previously she was trained in QI and obtained a practitioner qualification in Quality, Service, Improvement and Redesign (QSIR) from the ACT Academy – NHS Improvement. She is a Nurse by background with considerable experience in the cancer department.