21 June 2019

Senior Improvement Coach




12 month fixed term / secondment



Closing date

14 July 2019 - 23:59

We are looking for an experienced trainer and improvement coach to join our high-performing team - if you are passionate about quality improvement and patient safety and keen to support others in their improvement journeys, we would like to hear from you.

The Improvement team supports partners across the region to develop the capability and capacity to improve quality, patient outcomes and experience, alongside increasing efficiency.

We do this through a set of underlying principles and activities:

  • Quality improvement training and development
  • Shared learning networks
  • Patient insight and involvement
  • Organisational culture development
  • Spread and adoption of improvement
  • Digital innovations
  • Strategy and leadership

The Senior Improvement Coach will lead the QI training and development responsibilities of the Improvement team, which includes: Introduction to Quality Improvement and Measurement for Improvement training, as well as QI coaching sessions and bespoke training programmes for organisations looking for a higher level of QI development.

Reporting to the Head of Quality and Capability Development Programmes, this senior role will manage the training programme, ensure UCLPartners is collaborating effectively and optimising on opportunities, and support the development of Improvement Advisors and Facilitators in their training and coaching skills.

The role requires an adaptable and creative individual who is highly experienced in using the IHI Model for Improvement and will be able to create and deliver QI training and coaching to different audiences within health and social care. They will have knowledge of different improvement approaches and tools to support teams to improve services and care across the region.

This is an exciting opportunity for an experienced and highly motivated individual with the enthusiasm to develop and deliver training and coaching to front line teams across a region working with over 40 different organisations.

Interviews will take place on Monday 22 July 2019.

If you are interested in this role, please read the full job description found here.

If you have any questions about this role, please contact John Illingworth, Head of Patient Saferty, via email or call 020 3108 2331.