To improve care quality, it’s important to ensure that those who deliver care are well looked after. Emergency clinical situations are inherently stressful, not just for patients and their loved ones, but for the staff attending as well. In emergency settings there’s a higher chance that error will occur, as staff are required to act quickly and under a great deal of pressure.
Valerie Lan-Pak-Kee, a junior doctor at Barts Health NHS Foundation Trust, attended a paediatric emergency and found the situation very stressful. With support from UCLPartners Aspiring Improvers programme, Valerie and her colleague Nav-Preet Kaur, another junior doctor, were able to establish resources to reduce stress and anxiety for trainees in paediatric emergencies.
Valerie and Nav-Preet began by surveying their fellow junior doctors at Barts, to find out what factors caused the highest levels of anxiety in this particular setting, and what trainees thought would help to alleviate this stress. They also undertook walk-through simulation scenarios to highlight obvious opportunities for improvement.