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Education and training for managing medium and high risk patients

Here, you will find resources to support with management of patients with long-term conditions who are medium or high risk. For medium risk patients, these resources could be used by clinical pharmacists, practice nurses or similar. For high risk patients, specialist nurses, specialist pharmacists or GPs could benefit from these resources.


Here, you will find protocols for medium risk patients that can be used by clinical pharmacists, practice nurses or similar, and protocols for high risk patients that can be used by specialist nurses, specialist pharmacists or GPs.

UCLPartners is working with our local Training Hubs to identify what additional support clinical pharmacists need to deliver these frameworks.  Further details as to what support we can offer will follow soon.

Clinical pharmacist training and role development

Centre for Pharmacy Postgraduate Education (CPPE)

The CPPE clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy.

To find out more, visit the CPPE website.

PINCER training

Prescribing errors in general practice are an expensive, preventable cause of safety incidents, illness, hospitalisations and even deaths. Serious errors affect 1 in 550 prescription items, while hazardous prescribing in general practice contributes to around 1 in 25 hospital admissions. PINCER is a pharmacist led information technology intervention for reducing clinically important errors.

We are providing training for clinical pharmacists to use PINCER. This training has been on hold during the COVID-19 pandemic, but we hope to provide training remotely soon. More information can be found here.

Monthly primary care webinars 

We currently offer a monthly series of primary care webinare for primary care staff with a particular focus on clinical pharmacists. These are held virtually. 

The aim of these is to support staff development by: 

  • Sharing learning and best practice 
  • Collectively problem solving 
  • Celebrating success 
  • Building peer networks 

As local health systems take on the primary care support package, we will set up webinars based on geography and to build the skills and expertise of different workforce groups, e.g. HCAs, physician associates etc. 

Resources from previous webinars

Supporting general practice post COVID-19 recovery (Wednesday 27 May 2020) 

  • Download the slides from this session here.

Focus on Type 2 Diabetes (Thursday 25 June 2020)

  • Download the slides from this session here.

For details of the next Community of Practice, please see our events page. For more information please email

Digital Tools

Various digital tools are available to support with long-term condition management. Here, you can find reliable tools that can be used support both staff and patients.

Download our list of digital tools, including those for use by patients and some for healthcare professionals: