UCLPartners Improvement Fellows 2016

The first cohort of UCLPartners Improvement Fellows was selected in January 2016. The fellows came from a wide range of backgrounds in health and social care, including: nursing, surgery, palliative care, finance, social care, improvement and general management. The Fellows finished the programme at the end of 2016, but continue to work together as a network.

Use the links below to find out more about the Fellows.

Andrew Hagger – Health and Social Care Integration Manager – London Borough of Barking and Dagenham

Andrew HaggerAndrew’s current role involves managing Barking and Dagenham’s Health and Wellbeing Board, a partnership board responsible for decision making and priority setting for health and social care in Barking and Dagenham. He is also responsible for developing and supporting partnerships between London Borough of Barking and Dagenham and organisations in the health and social care sector. Andrew recently helped to develop Barking and Dagenham, Havering and Redbridge’s Urgent and Emergency Care Vanguard submission proposal and is involved in the management of the local Better Care Fund.

Andrew has worked in local government for over 10 years, including for Cardiff Council and London Borough of Lewisham. His previous roles include graduate management trainee, managing libraries and managing scrutiny committees covering a wide range of topic areas including economic development, finance, children’s services and the voluntary sector.

Aroon Lal – Consultant Nephrologist – Basildon & Thurrock University Hospitals Foundation Trust

Aroon is the Clinical Lead for Improvement at his trust. He is charged with building a formal structure for training others in Improvement methodology and fostering a culture within the trust that makes improvement part of everyone’s role.

Aroon stumbled across ‘Improvement’ 18 months ago when he formed a group of like-minded clinical staff to improve outcomes for ‘deteriorating patients’, which led to his current improvement role. Aroon has a strong educational background and is the Academic Lead for Year 6 at UCL. He believes in compassionate, safe and effective care and feels that education, collaboration and openness are key to achieving it.

Beth Foley – Senior Operations Manager Directorate of Renal Transplant, Nephrology, Urology, and Diabetes – Royal Free London NHS Foundation Trust

Beth has worked in the NHS for 14 years, within service improvement and operational roles, both in the acute and community sectors.

Beth has been working at Royal Free London NHS Foundation Trust since 2009. She is responsible for the leadership and senior operational management of Nephrology, Renal Transplant, Urology and Diabetes clinical services delivered across the Royal Free London NHS Foundation Trust hospital sites as well as a network of kidney care centres. These services cover the spectrum of inpatient, elective, emergency, outpatient, self and supportive care, cancer and preventative pathways.

Beth has an MSc in Occupational Psychology from Birkbeck University, which focussed on system level change and what motivates individuals at work.

Cathy Geddes – Acting Chief Executive – Mid Essex Hospitals NHS Trust

Cathy is Acting Chief Executive of Mid Essex Hospitals NHS Trust. Cathy trained as a nurse in Shropshire and has undertaken a range of roles throughout her career both within clinical and managerial settings. Cathy specialised in Orthopaedics and worked in a number of London trusts including St Marys, Guys and St Thomas’ and Whipps Cross University Hospital.

In 2004, Cathy gained her first Executive role as Chief Nurse at Newham University Hospital followed by a year at SHA level working as Deputy Chief Nurse for South Central SHA where she undertook a number of large scale improvement projects.

In 2010, Cathy moved from Chief Nurse at Whipps Cross Hospital into the role of Acting Chief Executive, leading the trust through to a merger.

Chrissie Francis – Practice Improvement Practitioner – NELFT NHS Foundation Trust 

Chrissie is a Registered Nurse, with a clinical background predominantly in District Nursing. She moved into Practice Development seven years ago, where her role focused primarily on clinical governance, supporting staff involved in clinical incidents, medication errors and areas for improvement in clinical practice.

Chrissie has recently become heavily focused on Quality Improvement, coaching and supporting staff to develop them through the process of implementing a change idea. As a QI coach within Practice Improvement, Chrissie is passionate about making sustainable and effective change for NELFT and for the healthcare system as a whole.

Clare Rees – Locum Consultant Paediatric Surgeon – Great Ormond Street Hospital NHS Foundation Trust

Clare is a locum Consultant Paediatric Surgeon at Great Ormond Street Hospital. Clare completed her higher surgical training in London and Oxford and now enjoys training and mentoring junior surgeons.

Clare leads on several improvement programmes in the department and works with colleagues to identify issues and seek solutions in a collaborative way. She undertakes clinical research in paediatric surgery, presents the results at international meetings and publishes in peer reviewed journals. Clare has an MD in Paediatric Surgical research, having coordinated an international randomised controlled trial in neonatal surgery.

Clare is passionate about healthcare and quality improvement, is an alumna of the NHS Leadership Academy Clinical Fellowship and has a postgraduate certificate in Leadership and Healthcare Improvement from Manchester Business School.

Dave Grewcock – Head of Improvement, UCLH Institute – University College London Hospitals NHS Foundation Trust

Dave leads an improvement team tasked with supporting UCLH’s transformation programme and building QI capability and capacity across the trust, working as part of the organisation’s newly formed Institute.

Dave began his career in software development, producing systems for maternity and neonatal care. He then moved into information management for a health authority, before transferring into the National Clinical Governance Support Team to focus on research, patient experience and educational support. After a secondment to the National Programme for IT and a spell with a healthcare start-up, he worked as an independent contractor supporting healthcare education and culture change programmes.

Dave has particular interest in how organisations can become more focussed on data for improvement, and how Quality Improvement training can be made more immersive and engaging.

Gillian Smith – Acting Clinical Director for Nephrology, Urology, Diabetes and Endocrinology – Royal Free London NHS Foundation Trust

Gillian is a consultant urologist and acting Clinical Director for Nephrology, Urology, Diabetes and Endocrinology at the Royal Free London NHS Foundation Trust. In her current role, Gillian is responsible for a range of complex networked clinical services and integrated care initiatives that have been designed around the health needs of the local population.

Previously, Gillian was the Service Line Lead for Urology at the trust for six years, during which she led significant transformation of local urological services, improving clinical outcomes, patient and staff experience. Gillian was also responsible for integration of urology services across the sector following the trust’s acquisition of Barnet and Chase Farm Hospitals NHS Trust in 2014.

Jenny Davis – Programme Director for Improvement – Basildon and Thurrock Hospitals NHS Foundation Trust

Jenny works on the strategic management of a portfolio of change projects, and a programme that helps to build improvement capability in her organisation.

Jenny is a member of the Chartered Institute of Management Accountants and has 13 years’ NHS experience. She moved from her finance background to lead the Improvement team driven by a need to feel she was making a difference to improve the quality of care received by patients.

Jenny enjoys supporting others to make improvements, and one of her favourite things to hear is “We’ve always done it this way”, as it often shows the opportunity for improvement.

Joanne Middleton – General Manager, Clinical Support Services – Barts Health NHS Trust

Joanne is the General Manager of Clinical Support Services and works alongside professional heads of service in Pathology, Pharmacy, Therapies, Diagnostic Imaging, Outpatients and Medical Physics.

Joanne has 14 years’ NHS experience in senior leadership roles, including General Manager for Emergency and Critical Care at North Middlesex Hospital, General Manager for Specialist Medicine at Bedford Hospital, and earlier in her career Service Manager for ENT and Head and Neck services at Guys and St Thomas’ Hospital.

Joanne has a particular interest in improving services for patients and has worked with multi-disciplinary teams to redesign and implement services to deliver clinically efficient, high performing services in line with national best practice, quality and performance initiatives.

Laura Boyd – Programme Manager, NHS Innovation Accelerator – UCLPartners

Laura is the Programme Manager for the NHS Innovation Accelerator, which supports proven innovations to scale faster for patient benefit across the NHS. Laura began her career at Cancer Research UK on their graduate scheme, undertaking a mixture of fundraising and strategic roles.

Laura worked in the Strategy directorate at NHS London before leading the cancer work stream for the London Health Improvement Board. Prior to joining UCLPartners, Laura worked on a pan-London cancer programme, with particular focus on earlier diagnosis. In her spare time, Laura is a keen triathlete.

Louise Hider – Principal Commissioning Manager – London Borough of Barking and Dagenham

Louise is Principal Commissioning Manager at Barking and Dagenham Council and manages the Adult Social Care commissioning team. She works across the full range of Adult Social Care responsibilities, including older people, learning disabilities, mental health, advocacy and carers. Louise’s work supports the integration agenda, working closely with partners in the Clinical Commissioning Group and NELFT NHS Foundation Trust at a strategic level, and is integral to corporate transformation work in the local authority.

Louise’s previous roles were more directly focused on partnership support, particularly managing the Barking and Dagenham Health and Wellbeing Board. She also has significant experience in community safety, community development and managing business administration systems.

Louise recently graduated from Warwick Business School with a Masters in Public Leadership and Management.

Martin Hirsch – Clinical Research Fellow – Queen Mary University of London and Barts Health NHS Trust

Martin is currently studying for an MD (Res) in benign gynaecology and will return to clinical practice as a trainee Obstetrician Gynaecologist in 2016 at The Royal Free Hospital.

Martin has had an interest in quality improvement within healthcare since graduating in 2007, working on numerous small locally implemented projects. In 2016, Martin and the team at The Royal London Hospital emergency gynaecology unit were awarded an NHS innovations prize for the service transformation from inpatient to outpatient surgical management of miscarriage. This has prevented an estimated 240 admissions and saved £48,000 annually.

Martin believes that all NHS health and social care staff, regardless of grade, have a responsibility to improve the quality of patient-centred care.

Nandita Deo – Consultant Obstetrician and Gynecologist – Barts Health NHS Trust

Nandita is a Consultant Obstetrician and Gynaecologist working at Whipps Cross University Hospital, Barts Health NHS Trust, London. As a Quality and Safety Improvement Lead, Nandita focuses on utilising improvement science for delivering better outcomes for patients.

Nandita is the clinical lead for the sepsis work stream at Maternity in Whipps Cross Hospital and works closely with UCLPartners Patient Safety Programme via the Breakthrough Series Collaborative framework developed by The Institute for Healthcare Improvement (IHI).

Nandita has a keen interest in bioinformatics and champions the cause for electronic patient records. She is the RCOG lead for the Ultrasound work stream in the RCOG Simulation network, which uses Simulation as a vehicle for improving patient safety and clinical outcomes.

Paul Kimber – Assistant Director of Finance, Support Service Integration and Modernisation – Royal Free London NHS Foundation Trust

Paul is assistant director of finance for the support service integration and modernisation at Royal Free London NHs Foundation Trust. He is leading the back-office functions of the trust through a transformation agenda to drive synergies, efficiencies and new ways of working in order to capitalise on the opportunities from the acquisition of Barnet and Chase Farm Hospitals NHS Trust in 2014.

Paul is a chartered accountant who trained, qualified and worked at a big four firm in external audit for over ten years. From there he joined NHS London (the strategic health authority) working as the head of financial performance for three years before joining Royal Free London NHS Foundation Trust as the assistant director of finance for financial control.

Sarah Papworth-Heidel – Matron for Falls Prevention and Training – Camden and Islington NHS Foundation Trust

Sarah leads on improving practice around the management of falls across Camden and Islington NHS Foundation Trust. she is responsible for ensuring systems are in place to support the delivery of falls risk management, embedding a culture of continuous practice improvement in falls and physical health management, and empowering staff and service users to improve service delivery

Sarah began her career as a physiotherapist in the acute sector at the Norfolk and Norwich University Hospital. She then moved into a community role and joined Suffolk Community Healthcare. It was here Sarah became increasingly interested in falls prevention and was involved in improving falls services in West Suffolk. This work led Sarah to Basildon and Thurrock University Hospitals NHS Trust where she led the Royal College of Physicians (RCP) FallSafe project across the organisation.

Sue Merchant – Transformation Programme Lead – NELFT NHS Foundation Trust

Sue is transformation programme lead at NELFT, responsible for service and process re-design, team development, and master class delivery.

After completing her BSc in Psychology and Physical Education, Sue went on to qualify as an Occupational Therapist, working in a variety of Mental Health settings. She developed an early eye for quality improvement, curious about how things could be done differently.

Sue embarked on a two-year cross organisational Clinical Effectiveness Project followed by a Delivering race equality project across six London boroughs.

Sue is Prince2 trained and utilises lean methodologies in her current role as well as co-ordinating the delivery of various leadership and staff development programmes. She is a Graduate Trainee Action Learning Set Facilitator with the Leadership Academy and is a trained mentor passionate about enabling individuals to reach their full potential.

Sujith Samarasinghe – Consultant Paediatric Haematologist – Great Ormond Street Hospital for Children NHS Foundation Trust

Sujith has been a consultant paediatric haematologist for GOSH since 2014 when he moved from Newcastle. He is a trial coordinator for UKALL 2011, the largest children’s cancer study in the UK and Chief Investigator for two cancer toxicity studies.

Sujith qualified from Imperial School of Medicine in 1998. Following paediatric training at Guy’s Hospital, he achieved Membership of The Royal College of Paediatricians in 2001. He then embarked on haematology training at several centres including Royal Free Hospital and Great Ormond Street Hospital and achieved Membership of the Royal College of Pathologists in 2009. He achieved a PhD as MRC clinical research fellow in 2010 in the field of stem cell transplantation at The Institute of Child Health, London.

Thomas Weijburg – VOICES Survey Coordinator – St Joseph’s Hospice Hackney & Homerton University Hospital

Thomas has worked in end of life and palliative care for five years, focussing on improving systems and processes to ensure the successful delivery of patient and carer services. He is currently evaluating end of life care services in east London applying a localised version of the national VOICES survey.

Thomas was closely involved in developing one of the largest complementary therapy teams in hospice care and the delivery of care to patients, carers and support groups. He has also worked on system implementation, large scale training and information management within the hospice setting.

Thomas holds an MSc in Global Health & Development from UCL’s Institute for Global Health, where modules in healthcare quality, health programme management and qualitative research influences his decision to formally pursue development in quality improvement.

Vicki Rutter – Assistant General Manager for Radiology – University College London Hospitals NHS Foundation Trust

Vicki is assistant general manager for radiology at UCLH. Previous to this, Vicki was Project Lead Lead to the Pain Management Centre and Therapies and Rehabilitation Service at the National Hospital for Neurology and Neurosurgery.

Within her current role Vicki works within the senior management team to ensure the efficient operational management of the radiology department with a particular focus on driving through improvement projects in line with the trust goals and objectives.

Vicki has a demonstrable track record of managing transformation, and delivery against challenging targets and timeframes. In addition to her NHS hospital experience Vicki has business and technical experience gained from her previous roles as a Business Systems Analyst at Deutsche Financial Services and as a Senior Technical Support Engineer at Ventyx Ltd.

Vicki has a genuine enthusiasm for working within the NHS and enjoys facilitating improvements to patient care, and proactively managing and driving efficiencies within both her direct service provision and the wider healthcare system.

Yogini Jani – Medication Safety Officer – University College London Hospitals NHS Foundation Trust

Yogini Jani is the Medication Safety Officer at UCLH and is currently seconded part time to NHS England Specialist Pharmacy Service to support the National Medication Safety Network. Yogini also maintains academic commitments at the UCL School of Pharmacy.

Yogini’s areas of expertise and research include medication safety in acute hospitals, care homes, and paediatrics; technology evaluation; and developing inter-professional education to improve prescribing practice and medication safety. She is also involved national initiatives such as the development of the Medication Safety Thermometer.

Yvonne Silove – Associate Director for Quality and Development for the National Clinical Audit and Patient Outcomes Programme – Healthcare Quality Improvement Partnership (HQIP)

Yvonne leads the development and quality assurance of the National Clinical Audit Programme. This centrally funded portfolio of around 30 national projects supports clinicians to measure and improve the care they deliver, and enables patients, healthcare commissioners and regulators to be informed about the quality of a wide range of healthcare services. Yvonne engages regularly with clinical and policy leads in NHS England and the Welsh Government, professional societies and patient groups to develop the specific improvement focus and key features of each audit.

Yvonne gained her medical degree from the University of Cambridge, and before joining HQIP she spent 16 years as an NHS doctor, specialising first in paediatrics and then in Audiovestibular Medicine. Yvonne qualifed as a consultant in 2010.

Zofia Das-Gupta – Improvement Advisor, Measurement and Analytics – UCLPartners

Zofia leads the implementation of informatics platforms that support healthcare staff in running safety and quality improvement projects across UCLPartners. Zofia is also a measurement lead for the UCLPartners Patient Safety Programme providing expertise in data collection and analysis.

Zofia has a background in medical sciences and has worked closely with clinicians in academia and biotech companies. She was a research fellow at Harvard Medical School, working on a new type of vaccine for new-borns.

Zofia has a PhD in Immunology and an MSc in Biotechnology.