Partnering with patients

Patients, carers and families are partners in the development of our patient safety work streams (AKI, sepsis and reducing cardiac arrests) as well as throughout the entire UCLPartners patient safety programme.

What is our aim?

Our aim is to make sure that patients, carers and families are at the heart of our patient safety work and to ensure our work is grounded in what matters most to them. We will achieve this using the following methods:

  • Strategic development: Working with all patient partners to ensure UCLPartners’ patient safety work is grounded in what matters most to patients and families and to inform how the programme develops
  • Direct involvement in improvement planning and work: At work stream level and individual trust level; and with patients as fellows within UCLPartners’ patient safety programme and the Health Foundation/NHS England “Q” fellowship
  • Measuring what matters: Ensuring measurement and scorecards focus on what matters to both patients and staff
  • Training (teaching, sharing and coaching) and events: Delivered with patient leaders and also attended by patients, using patient stories to provide real-life examples
  • Evaluation: Co-designing evaluation to look at the experiences of patients
  • Research design and development: As appropriate in work streams
  • Governance: Patient partner(s) will sit on steering groups, planning groups and faculty groups for work streams.

Learn more about our Patient Insight and Involvement programme.

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Feel free to contact a member of the team if you have any questions or feedback.